replacing a cell phone in 2025
(to my family first and then the artifact)

hi

my replacement phone is on the way
I wasn’t sure if had paid the insurance on the phone I had
(now run over)
but I had

I couldn’t access my account at first because they wanted to send a verification text
to the phone that’s smashed and splintered and (thus) no longer working
but there was a phone number that I called
and I spoke with a real person
who asked me for a PIN I didn’t know at first
and I tried a couple numbers in my head
and one of these numbers worked
then it was confirmed for me (by the real person) that I had indeed paid the
       insurance
and so could get a new phone
for which I was given new numbers to try
phone number of the insurance company for the cell company
some sort of activation number
the number to call back once I had the replacement phone

on line again
I filed the claim
and now am assured (electronically) that a new phone is on the way
I might have considered an upgraded model
but received no enticement to that effect
and so
I’ll have the same kind and model of cell phone again

I’ll let you know when my mobile number should be working again

thanks

christopher


photo by Priscilla Du Preez 🇨🇦 on Unsplash